This past year, there has been a significant shift in the world of learning and development. Organizations have rapidly undergone digital transformations to keep up with the changing business environment. The need for quality employee training programs has grown significantly.
Job roles and functions have changed across nearly every industry. The current workforce needs new skill sets to fulfill these jobs successfully. Employee training programs have also largely shifted to a digital-first approach as many organizations have adopted more flexible workplace models.
As a result of a growing demand for high-quality digital learning content, many enterprise organizations have turned to outsourcing to streamline the L&D process. There are a variety of training outsourcing options to choose from, but training process outsourcing is quickly becoming a favorite.
What Does Training Process Outsourcing Mean?
Training process outsourcing is when a business hires an external provider to manage a complete set of L&D activities or processes. Organizations usually hire a training company that provides end-to-end L&D services, such as a managed learning services provider.
A managed learning company operates differently than other types of learning vendors in the training industry. More traditional training vendors vary in size and often specialize in a particular area within the industry.
These providers can offer more extensive offerings than traditional training vendors. They give businesses the option to work with a single organization to handle all their training outsourcing needs. They also can help organizations fill L&D gaps and needs that other vendors may not provide.
Activities Included in TPO
Strategy development
Today many organizations are focusing on developing new learning strategies to reskill their current workforce. An experienced managed training provider will have a strategic process for developing learning strategies that maximize training ROI. The most successful training outsourcing programs and companies utilize an outcomes-based approach to create highly effective strategies that support business goals.
Learning administrative services
Business process outsourcing includes services outside of the more commonly outsourced activities like delivering training and training content development. These activities must be done for training and development to run smoothly but lie outside the typical core activities.
They include administrative tasks such as scheduling, budgeting, and content management. They can also include the administration of a learning management system. Outsourcing these activities can lighten the workload of your internal teams.
Instructor facilitation
Many organizations are currently working on closing talent gaps. There is an increased need for instructors for both face-to-face courses and virtual instructor-led sessions. An outsourced provider will already have a strong pipeline of learning talent. They can assist you with recruiting, onboarding, and training new learning staff.
Vendor management Enterprise organizations commonly choose to outsource with multiple training industry vendors to develop and manage their training programs. Working with numerous vendors requires research, contract management, vendor integration, issue resolution, and more. Learning bpo can help streamline these activities.
Measurement
Blended eLearning programs have grown in popularity in the last year. Organizations quickly converted their in-person training programs into online formats after the spread of Covid19.
These custom online learning solutions can be measured and optimized with learning analytics. An outsourced provider can help streamline this process. They will already have a team of professionals who know how to use modern tools for measurement effectively.
What are the Benefits?
Training process outsourcing has been growing in popularity due to its ability to help meet the fluctuating L&D needs of modern organizations. Process outsourcing provides several valuable benefits, including the following.
- Reducing costs
- Enhancing internal bandwidth
- Improved scalability
- High-quality learning experiences
Final Word
Training process outsourcing is a highly effective option for organizations that are looking to streamline L&D processes and functions. Training process outsourcing with an experienced managed learning services provider gives businesses more options to choose from. They can have all of their needs taken care of by a single provider. It also allows them to scale their L&D resources by offering a range of services to fill gaps as they arise.
Learn more about modern training outsourcing solutions and read the eBook Managed Learning Outlook.
Frequently Asked Questions (FAQs)
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remove What Is Outsourcing Training?Outsourcing training, also known as Training Process Outsourcing (TPO), is the strategic practice of delegating all or part of an organization's learning and development (L&D) functions to an external provider. Instead of managing training internally, companies partner with a specialized firm, such as Infopro Learning, to design, develop, and deliver employee training programs. This approach ensures access to industry expertise, scalable resources, and cost efficiencies, all while enhancing the quality and effectiveness of workforce development initiatives.
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add How Can Outsourcing Training Improve Your Business?Outsourcing training can significantly improve your business by increasing operational efficiency and aligning learning initiatives with core business goals. According to Infopro Learning, organizations that outsource training often benefit from faster program deployment, improved learner engagement, and a measurable return on investment (ROI). TPO also enables internal HR and L&D teams to focus on strategic planning while leveraging external experts for execution. This leads to better talent development, reduced training costs, and accelerated business performance.
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add Why Use a Training Outsourcing Company?Using a training outsourcing company like Infopro Learning offers a competitive advantage through access to cutting-edge instructional design, technology platforms, and industry insights. These providers bring specialized knowledge that internal teams may lack, along with scalable infrastructure to handle complex training needs across geographies. Moreover, outsourcing helps mitigate risks related to outdated content, compliance issues, and resource constraints, ensuring that training is timely, relevant, and impactful for your workforce.
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add What Types of Training Can Be Outsourced?A wide range of training programs can be outsourced, including but not limited to onboarding, leadership development, compliance training, product training, and customer service education. According to Infopro Learning, both digital and instructor-led formats can be effectively outsourced, including eLearning modules, virtual instructor-led training (vILT), blended learning, and mobile learning solutions. Whether it’s upskilling employees or delivering scalable training to a global workforce, outsourcing enables organizations to tailor delivery to meet learner needs and business objectives.
